We are hiring for our office in Piraeus a Customer Loyalty Representative.

Job Description

• Taking care of the customer's needs by providing and delivering professional, helpful, high-quality service
• Assisting customers and making sure their requirements are met, according to Arkas Hellas policies and values.
• Being a key player in promoting positive customer experience, self- care tools for customers
• Handling daily business needs as a reliable partner for customers.

General Qualifications

• Bachelor’s Degree in Business/Shipping Studies from reputable Universities, Master’s degree would be an asset
• Minimum 2 years of relative experience in Maritime Transportation
• Computer literacy at very good level
• Very good knowledge of English (verbal/written)
• Excellent communication skills (verbal and written) with customer focus
• Attention to detail
• Ability to communicate with team and cross-functionally
• Ability to work under pressure

What we are offering

• Competitive salary
• Private Health Insurance
• Friendly work environment
• Career development opportunities
• Continuing education