We are hiring for our office in Piraeus a Delivery Οrder Representative.

Job Description

• Follow up daily vessel schedules
• Provide feedback to Import Documentation and Invoicing Departments about F/F that are the actual clients but not appearing in the B/L
• Retrieve delivery order list and check status (waybill, tlx release, original)
• Communicate with clients, agents for solving discrepancies regarding B/L status and/or ask for clarifications
• Provide to the clients all information concerning their cargoes and request from them all necessary documents (LOI, statements, authorization letters, B/Ls)
• Coordinate with Invoicing Dept., for cntr guarantees and demurrages before cargo release
• Examine and process all available documents before vessels arrival
• Check that all submitted documents by the client and/or representative, are in compliance with the d/o requirements according to each Line rules and regulations
• Providing guidance and information to clients and/or terminal about the return of empty containers, following the instructions provided by Container Control Dept.
• Provide copies B/L’s to the clients if required
• Filing in regular basis

General Qualifications

• Minimum 1 years of experience in Customer Service preferably in a shipping agency
• Education: University Degree
• Computer literacy at very good level
• Very good level in English (verbal and written)
• Excellent communication skills (verbal and written) with customer focus

What we are offering

• Competitive salary
• Private Health Insurance
• Friendly work environment
• Career development opportunities
• Continuing education